Terms of service

Terms of Service

Overview

This website is operated by Afford Aromas. Throughout the site, the terms “we”, “us” and “our” refer to Afford Aromas. By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to these terms and conditions.

Online Store Terms

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian
  • You will not use our products for any unlawful or unauthorised purpose
  • You will not violate any laws in your jurisdiction while using our services

We reserve the right to refuse service to anyone for any reason at any time.

Products & Product Information

We aim to ensure all product descriptions, images, and pricing are accurate. However:

  • Colours and packaging may vary slightly due to screen settings or manufacturer updates
  • Fragrance performance and longevity may vary between individuals
  • We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice

Our fragrances should be used only as directed and kept away from children, heat, and naked flames.

Pricing & Payments

All prices displayed on our website are shown in GBP (£).

We reserve the right to change prices, offers, or promotions without notice.

Orders will only be processed once payment has been successfully authorised.

Shipping & Delivery

Delivery times provided are estimates only and may vary due to courier delays, peak periods, weather conditions, or circumstances outside our control.

Customers are responsible for providing accurate shipping information. We cannot be held responsible for orders delayed, lost, or returned due to incorrect addresses supplied at checkout.

Remote area surcharges may apply to certain delivery locations.

Returns & Refunds

Our Returns & Refund Policy forms part of these Terms of Service.

Due to hygiene and safety reasons, opened or used fragrances cannot be returned unless faulty or damaged on arrival.

Customers are responsible for return shipping costs for change-of-mind returns unless otherwise stated.

Damaged, Faulty, or Incorrect Orders

If your order arrives damaged, faulty, leaking, or incorrect, you must contact us within 48 hours of delivery and provide clear photographs of:

  • the item,
  • packaging,
  • and any visible damage.

Submitted images may be reviewed for signs of digital editing, manipulation, or AI alteration as part of our verification procedures.

Intellectual Property

All content on this website, including:

  • logos,
  • branding,
  • images,
  • product descriptions,
  • graphics,
  • and website design

is the property of Afford Aromas and may not be copied, reproduced, or used without permission.

Limitation of Liability

To the fullest extent permitted by law, Afford Aromas shall not be liable for:

  • indirect or consequential losses,
  • loss of profits,
  • delays caused by couriers,
  • or misuse of products purchased from our website.

Nothing in these Terms excludes rights provided under UK consumer protection laws.

Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

Changes To These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

It is the customer’s responsibility to check this page periodically for updates.

Contact Information

For any questions regarding these Terms of Service, please contact us through our website contact page.